5 Ways to Boost Customer Retention
Small business entrepreneurs put a lot of effort into attracting new customers.…
Have You Met Freddy? Say Hello to a New AI Engine Set to Enrich Customer Service
Freshworks, who specializes in customer engagement software, has just released “Freddy”. “Freddy”…
CRM Systems: A 10-Point Guide
CRM, or Customer Service Management System, is a necessary part of any…
Treat Your Customers Like Humans, Not Transactions – Sid Lee Exec
On the occasion of a panel discussion hosted by collaboration services company,…
Using AI to Improve Your Sales – Chrous.AI founder talks with Ramon Ray
Analyzing data received through communication, whether with customers or investors, is key…
How to Build Your Own Customer Support with Wix Answers
One of the most important responsibilities you have is to ensure you…
10 Ways to Improve User Experience and Increase User Engagement
What's one UX design element you have implemented that has proven to…
10 Things to Consider When Automating Your Customer Support Services
When thinking about introducing AI and chatbots into company operations, what's one…
How To Use CRM to Create Positive Customer Experiences
Customers’ are the back bone to run a successful business. They can…
12 Technology-Based Tips to Improve Your Business’s Customer Support
In what way is your business using technology to transform customer support? These answers…