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Customer Service

Latest Customer Service News

14 Easy (and Affordable) Ways to Personalize Your Customer Experience

Personalization is an important aspect in business today but can be time-consuming.

Young Entrepreneur Council Young Entrepreneur Council

Salesforce Upgrade Its Customer Service Platform. Faster Setup Time.

Customer service - offering an amazing customer service experience is essential for

Ramon Ray Ramon Ray

4 Ways for Ecommerce Companies Can Scale Fast

Entry to ecommerce has become a lot easier today. Free and low-cost

Itai Elizur Itai Elizur

7 Reasons Why Your Ecommerce Business Needs Analytics

Ecommerce continues to grow globally. By 2020, eMarketer estimates that retail ecommerce

Itai Elizur Itai Elizur

4 Ways Technology Can Improve Your Business

If you’re wondering how technology can improve your business, take a look

Megan Totka Megan Totka

How to Become a Customer Retention Guru

When you lay your first brick in the market, your primary focus

Itai Elizur Itai Elizur

Social Bots: Should You Use Them for Customer Service?

Facebook Messenger enables you to have pre-programmed bots to answer and interact

Ramon Ray Ramon Ray

Microsoft Bookings – Enable Customers To Make and Amend Their Appointments Online

My dentist is amazing however, when I want to make or change

Ramon Ray Ramon Ray

Customer Referrals – Make It Easy For Customers To Submit Online Reviews

I recently rented a car from Enterprise Rent-A-Car. In their post-rental email

Ramon Ray Ramon Ray

What’s The Most User-Friendly CRM Software? Capterra Report Shows.

Tons of energy is put toward acquiring and retaining customers in any

Ramon Ray Ramon Ray